Technology Case Study
Strongpoint’s SPARK
Reducing manual work so Strongpoint’s partners can focus on what matters most — their clients.
Smarter tools for a more efficient practice.
Running a TPA firm requires handling enormous volumes of data — census files, plan documents, compliance filings, and more. Historically, much of this work has been manual: reading through plan documents line by line, cleaning up inconsistent census files, reconciling data before compliance work can even begin. It’s time-consuming, error-prone, and keeps talented professionals from spending time on higher-value work.
Strongpoint SPARK is changing that.
Context
What is Strongpoint SPARK?
SPARK (Strongpoint Administrator Resource Kit) is Strongpoint’s proprietary technology platform designed to automate the most repetitive and time-intensive parts of retirement plan administration. Two core capabilities are currently driving meaningful efficiency gains across the network:
Census Scrubbing: SPARK’s Census Scrubbing capability automates the ingestion, validation, and standardization of census data. The platform is used for cleaning inconsistent files, mapping fields, and flagging issues like incorrect Social Security numbers before compliance work begins. The result: reduced manual cleanup effort, faster turnaround times, and fewer back-and-forth iterations with clients to resolve data issues.
Plan Document Analyzer: SPARK’s Plan Document Analyzer automatically extracts and summarizes key provisions from retirement plan documents, including DC, DB, and Cash Balance. This eliminates the need to manually read, interpret, and transcribe plan data into structured formats. Key provisions are available earlier in the process, which means less downstream rework and clearer implementations from the start.
SPARK also creates a more consistent, predictable experience for clients, with fewer errors, faster turnaround, and a smoother overall process. This is what it looks like when national technology infrastructure works for a local TPA firm.
The Benefits
Plan Types Supported
DC, DB, CB, SPD, Volume Submitter, Form 5500, Schedule SB
Faster
Turnaround before compliance work
Less Rework
Downstream during implementations
“For our partners, SPARK means their teams spend less time on administrative overhead and more time on the complex, judgment-intensive work that actually requires their expertise.”
Mike Heflin, Chief Operating Officer • Strongpoint